| Feature | Description |
|---|---|
| Theme Name | Hotel Master |
| Type | WordPress Theme |
| Purpose | Hotel Booking |
| Supported Types | Hotel, Hostel, Apartment |
| Booking System | Room Reservation |
| Room Browsing | Easy Browsing |
| Booking Process | Ajax Feature |
| Coupon System | Create Coupons 💸 |
| Coupon Settings | Code, Amount, Expiry |
| Discount Type | Percentage, Credit |
| Demos | Classic, Modern, etc. |
| iCal Sync | AirBnB, VRBO, etc. |
| Service Settings | Mandatory Services |
| Date Blocking | Block Specific Dates |
| Special Discount | Consecutive Nights |
| Backend | Redesigned Transaction |
| New Designs | Booking Bar, Details |
| Hostel Support | Dorm, Private Room |
| Facilities Management | Add/Remove Facilities |
| Seasonal Pricing | Unlimited Seasonal |
| Additional Services | Charge Customers |
| Page Builder | Easy Setup |
| Slider Options | Full-screen, Boxed 🎨 |
| Social Links | Header Social Links |
| Importer | Demo Importer |
| Parallax Section | Parallax Background |
| Landing Page | Header/Footer Options |
| Color Options | Unlimited Colors |
| Shortcodes | Useful Shortcodes |
| Customizable Skin | Parallax Section |
| Sidebar Size | Customizable Size |
| Container | Scalable Width |
| Navigation | Floating Navigation |
| Layout | Boxed/Full Width |
| WooCommerce | Supported |
| Mega Menu | Built-in Mega Menu 📋 |
| Responsive | Fully Responsive 📱 |
| Post Format | Supported |
| Google Font | Supported |
| Unlimited Sidebar | Supported |
| Font Uploader | Supported |
| Theme Customizer | Supported |
| Retina Ready | Supported |
| Font Awesome | Integrated |
| SEO | Optimized Code |
| Shortcode Generator | Supported |
| Testimonial | Supported |
| Personnel | Supported |
| Room Styles | Modern, Classic |
| Portfolio Styles | 4 Styles |
| Blog Styles | 4 Styles |
| Support | Premium Support 🎉 |
This theme is called Hotel Master and it was made especially for hotel, hostel, resort, apartment and bed & breakfast room booking websites. Its main function is a user-friendly booking system that works on an availability calendar and has the ability to easily adjust some options due to AJAX technology that avoids reloading the whole page.
The Booking System
The main difference between this WordPress theme and others is not only its excellent booking system. During the searching process and room reservation, a customer can change his mind, get another room and it won’t cause him any problems. Thus, the whole booking process becomes easier.
Coupons
Moreover, Hotel Master offers such a feature as its own COUPON post type, where you will be able to generate your own unique coupon codes for your clients. You will be able to determine the code name, its expiration date and amount, whether it will be some discount or credit money.
Demos
There is one important thing about this theme – it offers five different demos: Classic Demo, MyApartment Demo, Modern Demo, Dark Demo and Hostel Demo. Such a choice is great for you, because you will definitely find one that suits your hospitality business perfectly.
Advanced Features in Version 3.0
Such advanced features are added to the new version of this theme:
iCal synchronization (works together with AirBnb,Vrbo&HomeAway.com) (Note: it works correctly only with regular room types).
Mandatory additional services (cleaning fee).
Blocking of specific dates per room.
Discounts for multiple-night stays.
New design of the backend transaction page.
New booking bar and room detail page designs.
One more demo for Apartment&BnB Booking has been added.
Hostels
One of the important updates in version 2.00 of Hotel Master is full support of hostel features. You can now create dormitory rooms, where guests can book single beds. There is also advanced facilities management for the backend, which allows you to easily add or remove facilities. Furthermore, the unlimited possibility of seasonal prices is available, so you can easily regulate the prices according to demand.
Easy To Customize
There are many possibilities for the customization of the site:
Contains Page Builder & Master Slider.
Social Links in Header.
Almost every element has an option to choose colors so you can change your color scheme unlimited times.
Parallax&Color sections with customizable skins.
Sidebar size and scalable container width customization.
Floating navigation and full-width/boxed layout options.
Compatibility With WooCommerce
Although Hotel Master works as a standalone reservation system, it still works well with WooCommerce, which makes it much easier to add an online shop or any other e-commerce possibilities to the website/blog.
Responsive & SEO-Ready
The design is 100% responsive and works perfectly not only on computers, but on mobile phones and tablets too. Also, it is SEO-optimized, so your chance to get higher positions in search engines increases.
Customer Support
Hotel Master provides premium customer support, which consists of detailed documentation and access to a support website. According to their website, they strive to answer any questions within 14 hours.
To conclude, Hotel Master is an all-in-one adaptable WordPress theme for different types of hospitality establishments. Its advanced reservation system and unlimited customization possibilities make this solution the best for creating reservation websites.
First I’ll say the upside. Tech support does it pretty quickly. I have no claims for support.
And now the worst… mistakes and code quality. All these errors have already been and were solved, but they appeared again after 2-3 months. I still have a problem that the synchronization with Booking.com is disappearing. Because of this it’s quite difficult to track room reserves and have to block manually. The calendar has stopped showing dates that are already fully booked. I will have to buy a tech support license again just because the developers couldn’t solve the problem on a permanent basis.
The site is very nice, it’s not too difficult to customize, but the support is lacking commitment, it is slow, and it is very difficult to get hold of someone to help with problems that have to be fixed as fast as possible.
The template is great and one of the main reasons for my 5-star rating is the customer support. They reply fast and always with a perfect and reliable answer. Even though it has its limitations in terms of customization, for a general accommodation place, it works perfectly fine. It differentiates between Hotel and Hostel features, depending on the type of room/dorm you want to set. But you can combine both modules with small customizations. Again, the customer support was very helpful in that sense. The only thing I’d suggest Goodlayers improve is the room/dorm booking management system. The backoffice management is pretty difficult, given you can’t make manual bookings or block beds/rooms from the administration panel. To block beds/rooms for a given date, the booking manager has to make a new booking using the user interface, which is a little bit annoying. The synchronization with iCal only works for rooms. Anyway, I give 5 stars because for the price you pay, you can’t expect to have a booking system as good as other products that are specialized in that business.
Many bugs, unable to use it on my website, do not waste your money on this theme.
Although we really like the design of the Hotel Master theme, there are some issues that make this theme almost useless for a multilingual website that needs to be synced with different portals like booking.com. When we evaluated themes for the launch of our website, we focused on two main features: the theme must support WPML for managing a multilingual website, and the theme bookings must be synced with different portals via ical format.
The theme itself has a booking feature that should block dates when a booking has been made. Obviously, the custom fields for bookings and for importing ical from other portals are translatable, which leads to problems. When discussing the syncing issue with the support, we were told that we have to fill in the ical links in every language used on the website. From our point of view, this doesn’t make much sense as a room is booked or free regardless of the language. The theme seems to treat the three languages as different rooms with their own IDs.
Another behavior that makes it impossible for us to use the theme is that the bookings made in different languages are not synced internally. It seems to work for bookings made in the default language but not if a room has been booked in another language. We made a test booking on the German website, and on the English website, this room was still available. Also, when looking at the ical that we exported for syncing with the portals, the booking didn’t appear in the ical file of the default language. This behavior can permanently lead to overbookings and penalization for canceling a booking made on portals.
We have been in contact with the support but our problems were not recognized. Our last email has not been answered for more than six weeks. We strongly warn everyone who is looking for a theme for a multilingual booking website that can be synced with portals like booking.com to purchase this theme.
Customer support on this theme has been great!! It’s already well documented and well coded, just had to switch a couple of things and received assistance right away from the team!!
Theme is great but customer support is outstanding. Thank you Good Layers!
The customization of the theme is very limited. The menu is overly complicated and the description of the items, which can be customized, is very poor. The booking system is poorly implemented. You cannot see a calendar overview and getting to the booking management is quite complicated for the hotel manager. The customer support is inadequate. The first message was answered within 48 hours, but we’re still waiting for an answer to our follow-up questions from over two weeks ago. We ended up using Elementor for almost everything rather than the theme, as it allows you to customize almost anything and is very user friendly. Our recommendation would therefore be to just purchase a booking management plugin and use free tools for the rest, as you’ll get a better design and usability. Incorrect installation may cause a fatal error which prevents access to wp-admin. This theme has no add booking in the backend and it is not possible to edit existing reservations.
Purchased this template in 2018 to startup my hotel website. It has been great over the last few years. The YouTube tutorial was beginner-friendly and customer support was 100% when I needed assistance integrating a separate booking engine.
Besides design quality and features and the looks of the landing page, I got great support from the ticket submitted, especially from Sandeep who showed me with screenshots how to update or modify several sections I didn’t know how to. Thank you.
The best template complete with every setting for managing rooms and apartments. I made the mistake of choosing another template because I thought it was better than Goodlayers but I wasted my money! Recommended. I forgot, TOP assistance even if my license was expired. Thanks.
My room reservation pages were loading very slow and as soon as I requested help, one of their team fixed my issues. Not only this, they even helped with other related functions, which I didn’t know. It was amazing and wonderful. Thanks very much for great help.