Comments on: Fitness Zone WordPress Theme Review

By: Gwenore

Gwenore — Mon, 09 Dec 2024 12:24:22 +0000

Excellent support. All doubts and problems that I did not solve were solved by the support team in a few hours.

Very nice theme, easy to setup. Very good online documentation, some videos need updating for newer version, but still helpful. Customer service via their website is excellent and very quick turn around time. Very knowledgeable and capable of helping customers resolve various theme, recommended plugin, CSS issues in a timely manner. I suggest this theme if it fits your business model.

The site is amazing, and they provide good customer support. Definitely recommended.

Thanks to the support team. As always, fast and uncomplicated help. After a short info my problems were solved quickly and to the fullest satisfaction. Now my site is running as it should be. Many thanks Tobias.

They really went out of their way to help me fix the problem and were very friendly. I gave them 5 stars for fixing the theme. Thank you again for your speedy actions to get my website back up and running. Eric.

By: Klarika

Klarika — Thu, 21 Nov 2024 12:24:22 +0000

We worked on this theme for a client in the fitness business who wanted several changes to the theme options. DESIGNTHEMES fulfilled every one of our 6 requests within 24 hours. They included screen grabs to show the process, making it really easy. The support is detailed, with clear problem solutions. Customer support and design quality are great qualities I have benefited from. I’ve had this theme since November 2015, and I still find it great due to the wide variety of customization available. Support is always willing to fix problems. Really glad I bought this theme, and I hope it keeps up the good name. Best of luck in the future.

By: Sosanna

Sosanna — Sun, 03 Nov 2024 12:24:22 +0000

Excellent and very robust theme. Customer support is very responsive and detailed. DesignThemes has been amazing in helping us achieve the goals for our website. A lot of customization is possible. The support team is cool, fast reply, and provides many screenshots and documents for helping. Great theme, very flexible, documentation is good, and when you can’t find an answer, customer support has been great–very responsive and provides solutions.

By: Ellyn

Ellyn — Sun, 03 Nov 2024 12:24:22 +0000

I bought the fitness zone theme and this is the worst theme I’ve ever bought! The “page builder” does not give an easy way to edit like most themes; everything is code and grouped together, making it impossible to customize or set margins and padding. On the back end of a page, I see two sets of code and then the page builder offered with the theme, which is beyond confusing. On the demo, they offer all types of cool options for design, but none of it can be customized. Lastly, I’ve tried to enter the forum to contact the theme author and every time I log in with my purchase code, I am kicked out. Why am I paying additional for support if I can’t even access their support?

We have bought this theme to create a website for our client and unfortunately, it is full of bugs. Their page builder stopped working after we set up the home page, so we had to edit it in text mode. We have sent them a support ticket and got the reply to download the new version of the theme and build it again. We had tens of hours of work till then which would be lost. We asked them to make the update and they said it’s not their job to do it. Sometimes it does not save what you edit. Maps on the contact page don’t work. There are hundreds of external references in the theme, which slows down the load of the page. I do not recommend using it. We have worked three times more than with other themes so far. They said my homepage broke due to the domain transfer. We have been working with WP themes for the last 6 years. Each of our projects is developed on a test server/domain then transferred to a new domain. Never happened something not working after transfer. There is one single good thing in this theme, that it’s pretty.

I’m pretty new to WordPress, but this theme – and its plugins – were easy to install and work just as they promise. I’ve been able to customize the theme to my liking and I’ve also been very impressed with the responsiveness of the support. I’ve already used the support team twice – once via email and once via the Forum – and both times I received a prompt and clear response from them to help me on my way. Kudos to the team!

Excellent customer support, not only prompt but also to the point to get the problem solved. Well done guys.