Comments on: Classima – Classified Ads WordPress Theme https://perfectwpthemes.com/classima-classified-ads-wordpress-theme/ Thu, 27 Jun 2024 16:05:08 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Tim Chuang https://perfectwpthemes.com/classima-classified-ads-wordpress-theme/#comment-56 Thu, 27 Jun 2024 16:05:08 +0000 https://perfectwpthemes.com/?p=659#comment-56 The theme itself is very satisfying, that’s why they have a big number of purchases. I don’t usually give ratings or reviews unless I’m exceptionally angry or satisfied. In this case, I’m satisfied because of the great support team they have. I had an issue with my website, made a ticket, and thought it would take at least a week to get support, but they replied in less than 12 hours. I couldn’t fix the issue myself, so I gave them the WP admin details, and they quickly fixed it for me with less talk!

They are great, well priced, with excellent support. Initially, I was quite happy with this theme and the customer service, but over time, I’m getting worn out with constant bugs and having to reach out to support repeatedly. Communication sometimes leads to misunderstandings or being ignored by their support for a while. Every theme & plugin may have a bug now and then, but when it’s constant and regular, it becomes annoying. It would be nice to run a website for a while without encountering problems, as one has other things to do!

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